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Bench hours 8:00 am – 8:00 pm, seven daysPhone answered 24/7Flat $95 call-out, credited against the repair
Sub-Zero Repair Lexington, MA (781) 790-4760
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Sub-Zero · Lexington, MA

Refrigerator Repair

Built-in Sub-Zero refrigeration in Lexington usually sits in cabinet runs that were sized long before column units existed, which starves the condenser and wears the compressor. We diagnose sealed-system, defrost, fan and door-seal faults across the older 500 and 600 series as well as current column and integrated cabinets.

Tall stainless side-by-side refrigerator with one door wide open on lit shelves of produce, jars and bottles

Word for word

What gets described on the phone

  • Fresh food section drifting warm while the freezer side still holds
  • Compressor running nonstop with hot air pouring off the grille
  • Water pooling under the crisper drawers
  • Door gasket pulling loose or the open-door alarm sounding on a shut door

On the visit

What gets measured

  1. Fresh-food and freezer temperatures against their set points, taken over a full cycle
  2. Condenser condition and grille airflow, which is what a tight cabinet run usually costs you
  3. Evaporator fan draw and defrost heater continuity
  4. Thermistor resistance cold and at cabinet temperature
  5. Door seal pull along all four edges and hinge alignment

The visit and the full diagnosis are the flat $95 call-out. It comes off the repair if you approve one.

What repairs run to

Bands, not a single number

Work Range
Door gasket or seal replacement $270 – $750
Evaporator or condenser fan motor $310 – $630
Defrost heater, thermostat or sensor $290 – $680
Ice maker, water valve or supply line $280 – $700
Electronic control board $490 – $930
Compressor or sealed-system repair $960 – $2,110

Flat $95 service call covering the visit and full diagnosis, credited against the repair once you approve it.

A band is wide because the same symptom has cheap and expensive causes behind it. The diagnosis is what tells you which one you have, and the exact figure is given before any part is ordered.

Reviews

After a refrigerator repair call

4.9 out of 5 from 620 reviews

  • Short driveway, steep back steps, and a full-height unit that had to come out. Two of them managed it without marking the door casing. A control board had failed after a storm outage and was swapped on the spot.

    Gerald O. · Arlington Heights

  • Water kept collecting under the crisper drawers every few days. He found the drain iced over where it passes behind the rear panel, cleared it, and fitted the little heater clip that stops it recurring.

    Priya V. · Arlington Heights

  • Fresh food compartment drifted into the mid fifties overnight while the freezer half was perfectly fine. A thermistor was reading wildly out. He showed me the numbers on his meter before touching anything.

    Lorne F. · Meriam Hill

Book it

Refrigerator Repair in Lexington — tell us the model number and what it is doing.

Flat $95 call-out, credited against an approved repair.

(781) 790-4760 8:00 am – 8:00 pm, seven days Book